Last Updated: 26 September 2026
At Weave & Wardrobe, we want you to love what you order. If you are not fully satisfied, please review our Exchange & Return Policy below.
1. Eligibility for Return/Exchange
You may request an exchange or return within 7 days of receiving your order, provided that:
- The product is unused, unwashed and unaltered
- Original tags, packaging and invoice are intact
- The product is not damaged due to customer handling
2. Non-Returnable Items
The following items cannot be returned or exchanged:
- Products purchased during sale, clearance or with a discount code marked “final sale”
- Customised, altered or made-to-measure stitched suits
- Innerwear, accessories, or items marked non-returnable on the product page
3. How to Request a Return/Exchange
- Contact us at weaveandwardrobe@gmail.com or call 7827382536 / 8826366866 within 7 days of delivery
- Share your order number, reason for return/exchange, and photos of the product (if there is a damage or quality concern)
- Once approved, we will arrange a reverse pickup or share the return address with you
4. Refunds
- Refunds are processed only after the returned product is received and inspected by our team
- Approved refunds will be credited to the original payment method within 7–10 business days
- For Cash on Delivery orders, refunds will be issued via bank transfer or UPI; you will need to share your bank/UPI details
- Shipping charges, if any, are non-refundable unless the return is due to our error (wrong/defective item sent)
5. Exchange
Exchanges are subject to stock availability. If the requested size/product is unavailable, we will offer a refund or store credit instead.
6. Damaged or Defective Products
If you receive a damaged, defective or wrong product, please contact us within 48 hours of delivery with photos/video of the product and packaging, so we can resolve the issue promptly through a replacement or full refund.
7. Contact Us
If you have any questions, you may reach us at:
- Email: weaveandwardrobe@gmail.com
- Phone: 7827382536 / 8826366866
- Address: D-14/190-191, Ground Floor, Sector-8, Rohini, Delhi-110085